Why Refer Clients?

When a loan request does not meet your institution’s lending criteria, delivering a simple decline may unintentionally create dissatisfaction—and increase the risk of losing that customer to a competing bank.

By referring your client to LenderWizard.ai, you provide them with a professional next step: a second chance to secure financing through a broader network of alternative lenders. This positions your institution as a supportive and solution-oriented partner, even when you can’t approve the deal.

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Compliance Note: We do not require any loan documents, credit memos, or client files from your institution. Simply recommend LenderWizard.ai to your client. They engage with our platform directly, maintaining full compliance with your institution’s privacy, security, and regulatory standards.

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Reinforces client loyalty and long-term retention

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Helps retain clients who might otherwise turn to competing banks in your market area

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Demonstrates your commitment to customer success—even beyond your credit box

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Preserves relationships for future lending and deposit opportunities

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Reduces friction for your lending staff by offering a constructive alternative to rejection

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Complies with fair lending best practices by providing clients with a transparent next step

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Protects your institution’s brand with an empathetic, professional decline process

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Delivers optional feedback insights to help refine your credit strategy over time

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Requires no operational changes or obligations from your team

Declining a deal doesn’t have to mean ending a relationship. With LenderWizard.ai, it can be the beginning of a stronger one.

Connect with Our Referral Team

Optional Integration for Digital Declines

For institutions with online lending platforms, we offer an optional setup for redirecting declined applicants to LenderWizard.ai with a clear third-party disclaimer.

This allows you to include a message such as:
“We’re unable to offer financing at this time. However, you may wish to explore options through a third-party provider.”

Clicking the link can lead to a disclaimer such as:
“You are now leaving [Bank Name]. This site is not affiliated with our institution. We are not responsible for its content or services.”

If your institution is interested in this setup, our team can provide simple implementation guidance upon request. We can also provide optional sample language and internal compliance documentation to support your legal team’s review.

Frequently Asked Questions

Do we need to provide the borrower’s file?

No. We never request or require any documentation from your institution. Simply suggest LenderWizard.ai to the client, and they can apply independently through our secure platform.

Will we stay involved in the transaction?

No. There’s no obligation, follow-up, or servicing burden on your institution. Our system handles the full process directly with the client and the matched lender or broker.

Does this protect us from compliance risks?

Yes. By simply recommending the client reach out to us on their own, your institution avoids sharing sensitive data while demonstrating a good-faith effort to help the borrower explore all available options.